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It helps us greatly if people use the Booking Module in our website to book at La Faula. The information that we request helps us recommend the most appropriate accommodation and allows us to plan our resources to meet guests individual needs. Information provided in the module is stored in a single non-networked computer under password & is deleted when the guest has completed the stay. Information obtained from guests is not used by La Faula for any other purpose except taking a booking & is not provided to any other person.
Booking Deposit Policy
Bookings need to be confirmed by payment of a booking deposit. Without the deposit we do not guarantee accommodation. Following a booking we will hold the accommodation for a reasonable period to allow the deposit to be paid in one of the ways mentioned below. We ask guests to let us know once they have paid the deposit and we treat the booking as confirmed from this time. The deposit is non-refundable but will be credited to any future stay at La Faula if, for any reason, a guest cannot come at the time booked and notifies us of this fact no later than the day before the commencement of the period booked.
Booking Deposit Amount
The booking deposit for guests booking Half Board is 150.00 € per booking for stays of 3-4 nights & 200.00 € for longer stays. For guests taking self-catering the deposit is 200.00 € for stays of 3-4 nights & 250.00 € for longer stays.
Paying the Deposit
The booking deposit can be paid by Bank Transfer:

IBAN: IT16 I063 4012 3261 0000 0001 261
BANK: Cassa di Risparmio del Friuli Venezia Giulia
ACCOUNT: La Faula, via Faula 5, Ravosa di Povoletto, 33040 (UD), Italy

Important Note: If you pay the deposit by bank transfer, could you please send us a quick message notifying us of the payment as bank transactions are extremely slow in Italy & it can take up to 1 month after your payment before we are notified of the money's arrival in our account.
Payment Policy
Payment is generally at check-out. Payments can be made in cash, POS/Cash Cards, VISA & Mastercard. For short stays we appreciate guests who pay in cash or using POS/Cash Cards as payment by credit card appreciably increases our costs.
Minimum Stays
Priority is given to bookings of minimum 3 nights at Easter and 7 nights in July and August.
Curtailed Stays
Any guest who, having accepted their accommodation, is forced to curtail their stay for reasons unrelated to La Faula will be asked to pay the full amount for the accommodation booked. Those days paid for but not taken will be held in credit for any future stay at La Faula.

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